Fifth Ring is a worldwide agency that creates one thing. Change.
We change buying behaviors. We change brand perception and performance. We change our clients’ bottom line.
We help our B2B clients to own the space they’re in, reaching target audiences with compelling stories, inspirational experiences, and generally delightful work. Owning the space demands deep insight, inspired creativity, and impactful content, among other things.
We are currently seeking to hire an Account Manager. In this critical role, you will support Client Services colleagues in the day-to-day execution of client projects. You will collaborate closely with internal teams to ensure that all client deliverables are met on time and to the highest standard. In addition, you will also play a key role in completing the administration tasks related to clients and projects.
RESPONSIBILITIES:
Client:
- Assist in the development of project plans for clients
- Support strategic planning by providing research and data and assist in executing planned strategies under senior guidance
- Support the preparation of proposal documents and client onboarding processes
Company:
- Ensure all deliverables meet specified quality standards
- Comply with company and client-specific guidelines
- Work with other departments to ensure that timelines for deliverables are being met
- Research client industries and trends to share with the Account Manager
- Assist in brainstorming sessions to develop new creative concepts
- Stay updated on industry trends to suggest innovative ideas
- Source and clearly brief suppliers, such as photographers, videographers, and contractors, to ensure the product/service delivered is absolutely aligned with the client’s brief
- Support in the administration of client accounts, including updating project management systems, scheduling meetings, and creating meeting agendas and contact reports
- Support the creation of high quality, insightful project performance reports for clients
- Ensure that products and services are delivered on time and within budget
- Be a robust defender of the agency’s values, people, and commercial interests
- Ensure Fifth Ring processes and procedures are always followed
Colleagues:
- Provide administrative support the client services team
- Provide updates to colleagues, ensuring clear communication
- Build effective relationships with other departments within the organization, to ensure alignment on client projects
- Other duties will be assigned as required and as appropriate
REQUIREMENTS:
Essential:
- Exceptional communication skills
- Effective writing skills
- Fluent in English
- IT literacy
Desirable:
- Formal qualification in marketing, communications, business or similar
- Experience in a client-facing environment
- Understanding of B2B marketing and communications
- Agency experience and knowledge of the oil & gas industry
- Skills in digital marketing, content marketing, and media relations