CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to deliver electricity and natural gas safely and reliably to millions of people. We are committed to creating an inclusive work environment where business results are achieved through the skills, abilities, and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
We are currently seeking to hire a OCM Program Manager. In this role, you will be responsible for leading and managing change initiatives across the electric business. You will contribute to the development and implementation of strategies and plans to maximize employee adoption, minimize resistance, and ready the business for change. In addition, you will work closely with OCM Consultants, project teams, stakeholders, and leadership to communicate why and how changes will impact operations to ensure successful change implementation and achieve desired business outcomes.
RESPONSIBILITIES:
- Develop and implement change management plans and strategies to maximize employee adoption, minimize resistance, and ensure a successful transition during organizational change.
- Develop clear, consistent, and transparent messaging channels to share and gain a common understanding of the change, the benefits, and the impact on employees and the organization.
- Facilitate change management meetings and workshops to help prepare employees for upcoming changes.
- Design and deliver training programs and communication plans to support change initiatives.
- Monitor and evaluate the effectiveness of change management activities by leveraging measurement systems to track adoption, utilization, and proficiency of individual changes.
- Provide coaching and support to managers and employees during the transition.
- Identify and manage potential risks and resistance to change.
- Collaborate with project teams to integrate change management activities into project plans.
- Develop a unique brand for the change initiative, including a name, logo, and tagline that resonate with the organization’s culture and values.
- Use storytelling to create a compelling narrative around the change, highlighting success stories, testimonials, and case studies.
- Utilize visual aids such as infographics, videos, and presentations to make complex information more accessible and engaging.
- Implement incentive programs to reward employees who actively support and contribute to the change initiative. Recognize and celebrate milestones and achievements.
- Provide training sessions, workshops, and resources to help employees understand and adapt to the change. Offer ongoing support through help desks, coaching, and mentoring.
- Launch engagement campaigns that involve employees in the change process, such as contests, challenges, and interactive events.
REQUIREMENTS:
- Bachelor’s degree in Business Administration, Organizational Development, or a related field.
- 3-5 years of experience in Organizational Change Management or related field.
- Understanding of change management principles, methodologies, and tools (e.g., Prosci ADKAR model, Kotter’s 8-Step Process).
- Ability to clearly articulate messages to a variety of audiences and ensure effective communication throughout the change process.
- Capability to lead, inspire, and influence others, including senior leaders and stakeholders, to support change initiatives.
- Proficiency in conducting impact analyses, assessing change readiness, and identifying potential risks and mitigation strategies.
- Experience in integrating change management activities into project plans and managing multiple projects simultaneously.
- Strong relationship-building skills to work effectively with diverse teams and stakeholders.
- Aptitude for identifying issues, developing solutions, and making decisions to overcome obstacles.
- Ability to design and deliver training programs that support change initiatives and enhance employee adoption.
- Flexibility to adjust strategies and approaches based on feedback and changing circumstances.
- Sensitivity to the emotional impact of change on employees and the ability to provide support and coaching.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.